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Gift vouchers

Give your loved ones a special present

Give your loved ones an exceptional experience of perfect relaxation and a taste of exotic Thailand in peace and quiet where stress and bad moods are pushed away with the warm smiles and touches of our professional therapists.

Valid in all the salons

Our vouchers can be used in all TAWAN salons.

Prepared while you wait

Vouchers are prepared while you wait, online immediately by e-mail or sent by a courier.

An elegant gift

We offer the gift voucher in a presentation envelope which you can give as a present immediately.

How to get a voucher?

Types of vouchers

Delivery methods

  • To collect in the salon (do not order online)
  • By e-mail in the PDF format
  • By a contractual carrier (Messenger, DHL)

Using a voucher

Advantages and conditions

  • Valid for 6 months with the possibility of infinite extensions
  • Valid in all the TAWAN salons
  • We can always find a lost voucher and issue a new one for you
  • Voucher holders can make an appointment as and when they like
  • We can always recommend a suitable massage to the voucher holder
  • A free of charge change to another massage at the value of the voucher
  • Any unused part of the voucher is retained and can be used next time

Frequently asked questions

What is the voucher validity? Can I extend it?

The validity of a gift voucher is usually 6 months from the date of purchase. The length of validity may vary according to special offers. The last day of usability of the voucher you can find on your voucher. Extension of the voucher before the end of its validity for a fee of CZK 190 for another 6 months and reactivation after the validity of the voucher for a fee of CZK 390 for another 6 months is possible here.

Why is there a PIN?

A PIN is a four-digit code allocated to the voucher number. It is a unique combination thanks to which it is possible to use the voucher. Do not wipe off your PIN if not required. Do not reveal your PIN to anyone. Soon it will also be possible to use a PIN for online booking and online validity extension.

I have lost my voucher. What shall I do?

Due to a large number of vouchers in all the salons we need the maximum possible data to find your lost voucher – ideally the date and time of purchase, locality and price or what is included in the voucher. For easier search, we always recommend buying a voucher on your TAWAN club account.

How can I order a gift voucher for two?

A gift voucher for a massage for a couple can be ordered in person in the salons without having to order in advance. A massage for a couple is not a particular type of massage. You simply choose two massages or two packages. Due to technical reasons, we do not issue one voucher for more services online and therefore you will obtain two separate vouchers for your couple's massage. Naturally, you can use them for a couple's massage.

I have selected the wrong massage. Can I change it?

A gift voucher can be used for any massage or service. If a cheaper service is used, the unused amount is kept for further use within the validity of the voucher. If you use a more expensive service, you will have to pay the extra amount. 

Can I pay the extra for a more expensive massage?

If you choose a more expensive massage than the value of the voucher, the reception will ask you to pay the difference according to the price list. In such cases, no discounts or special offers apply to the services. The difference in the value can be paid in cash, by card, by cheque, using benefits etc.

Is a gift voucher issued for a particular name and what is specified in it?

Gift vouchers are not issued for a particular name. For a personalised gift, you can use our elegant envelopes.

Can I use more vouchers for one massage?

Yes, you can.

How can I order more vouchers?

Gift vouchers can be ordered at any number online and purchased in our salons without having to order them in advance.

Can I order a voucher for a value lower than the massage costs?

Gift vouchers start from CZK 500. The voucher holder can choose a massage as and when they like. The same standard conditions as other massages.  

Are gift vouchers transferable?

Yes, you can change your opinion. Gift vouchers are not issued for a particular name. Choose the gift recipient as you like.